Question 1

What is the returns policy on digital product downloads?

Accepted Answer

All digital products sold through this site are instant downloads (including audio files, PDFs, scripts, workbooks, and digital bundles).

Because these items are delivered immediately and cannot be “returned” once accessed or downloaded, all sales of digital products are final and non-refundable.
Please ensure you read the full product description carefully before purchasing to make sure the product is right for you.

That said, if you experience any technical issues with your download (such as a broken link or corrupted file), please get in touch and I’ll be very happy to help resolve the issue or resend your files.

This policy does not affect your statutory rights under UK consumer law.

Question 2

How do I access my digital downloads?

Accepted Answer

Once your purchase is complete, you’ll receive an email with a download link.
You can also access your purchases at any time by logging into your account on the site.
If you don’t see the email, please check your spam or promotions folder.

Question 3

What file formats are the products delivered in?

Accepted Answer

• Audio recordings are provided as MP3 files
 • Scripts, workbooks, and guides are provided as PDF files
All files are compatible with most devices.

Question 4

Are these products suitable for personal or professional use?

Accepted Answer

Each product listing clearly states whether it is for:
 • Personal use only, or
 • Personal and professional use (for therapists, facilitators, or practitioners)
All products remain copyrighted and may not be resold, shared, or redistributed.

Question 5

Can I share these downloads with others?

Accepted Answer

No. All digital products are licensed for use by the purchaser only.
 Sharing, copying, or distributing files is not permitted.

Question 6

Do I need experience with meditation or hypnotherapy?

Accepted Answer

No prior experience is needed.
 All recordings and scripts are designed to be accessible and gently guided, suitable for beginners as well as experienced practitioners.

Question 7

Are these products a replacement for medical or mental health treatment?

Accepted Answer

No. These products are offered for personal development, relaxation, and wellbeing and are not intended as medical or psychological treatment.
If you are experiencing significant mental health difficulties, please seek support from a qualified healthcare professional.

Question 8

Is it safe to listen to audio recordings while driving?

Accepted Answer

No.
 Please do not listen to guided meditations, hypnosis, or relaxation recordings while driving or operating machinery. Always listen in a safe, comfortable environment.

Question 9

What if I’m sensitive, neurodivergent, or emotionally processing?

Accepted Answer

Many people find these practices deeply supportive. However, if anything feels overwhelming, you are encouraged to pause, ground yourself, and return when it feels right.
You are always in control of your experience.

FAQ's